Privacy Policy

Taking care of your personal information is as important to us as it is to you. That’s why we take every measure possible to do that carefully and sensitively. This Privacy Policy outlines the way we collect and use your personal information through Homecreator.com.au and its affiliate sites.

Personal Data That We Collect

Homecreator.com.au collects essential data to be able to complete your order. When completing an order with us, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is required.

How We Use Personal Data

Homecreator.com.au uses the data that we collect to provide you with the product that you have ordered from our website.

Your name is taken so we can address our communications to you so that your parcel is dispatched for your attention.

Your billing address is taken to allow validation of your payment details and where applicable.

Delivery address is taken so that the parcel can be delivered to the address that suits you best.

Contact telephone number is taken so that we can contact you if there are any problems with your order.

Your email address is taken so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your log in to our order tracking service.

Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of homecreator.com.au. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes.

Furthermore, all personal information is processed in accordance with this Privacy Policy and as permitted by applicable data protection laws.

Will I be contacted for marketing purposes?

Homecreator.com.au will only send you marketing emails that are most likely to be of interest to you based upon the data we have obtained. This is permitted under the data privacy law as part of our legitimate interest in understanding our customers and providing the highest levels of service.

This site uses cookies to improve your user experience. By using this site you agree to these cookies being set. To find out more see our cookies policy.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of homecreator.com.au and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.

How Secure is Information About Me?

We work to protect the security of your information during transmission. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

If we no longer need the information we will take reasonable steps to destroy the information and / or ensure that the information is de-identified.

If you use the internet to communicate with us, you should be aware of the risks in transmitting information over the internet. Homecreator does not have control over information while in transit over the internet and we cannot guarantee its security. Any personal information that we no longer require is destroyed.